First Stop Health members who think they may require a prescription should call to speak with a physician. The physician may, at his or her discretion, recommend a prescription to a member. Drugs that our doctors typically prescribe include such common prescription drugs as antihistamines and antibiotics. Our physicians can also prescribe maintenance medicines usually on a one-time basis, such as those used to treat high cholesterol, diabetes and hypertension, if a member is in transition to a new doctor or is traveling and has left a prescription medication behind.

Our physicians will only issue prescriptions if the physician is able to gather the appropriate information to accurately diagnose and treat a given condition. A prescription is not guaranteed and physicians may refer members to their primary care physician, an urgent care center or other appropriate care.

If our physician does prescribe medication, he or she will normally limit the supply to no more than thirty days, as that is the supply usually covered by insurance. Patients with chronic illnesses will be encouraged to visit their primary care physicians or other specialists for extended care.

First Stop Health physicians do not prescribe any medications that are listed on the DEA list of controlled substances, such as narcotics (e.g., oxycodone) or amphetamines (e.g., Adderall) and anti-anxiety drugs belonging to the benzodiazepine class of drugs (e.g., Klonopin, Lorazepam, Valium, and Xanax,) Nor do they prescribe lifestyle medications (e.g., Viagra) or diet pills (e.g., phentermine). Additionally we do not provide prescriptions for anxiety, depression (e.g., Abilify, and Prozac) or drugs containing pseudoephedrine (e.g., Claritin D) in those states that require a prescription. A small number of jurisdictions restrict prescriptions and video consults.  These restrictions change from time to time.  Members will be advised of any restrictions in their jurisdiction at the time of their consult. Finally, our physicians are unable to provide prescriptions for Tramadol or for medical marijuana.

Because our physicians are usually primary care or emergency medicine specialists they cannot provide psychiatric counseling.